Thanks for the reply Eric. Sometimes that helps with Office login issues. Opened Outlook and the account setup fine. Thanks for marking this as the answer. We've enabled the extranal plugin and started to get password loop from our outlook.. We tried to change the OAuth2ClientProfileEnabled but it didn't solve the problem. Outlook 2016/Office 365 rules stopped working. I am posting here to see if anyone has any insights or resolutions for this issue before it potentially affects multiple users in the company. My assumption is that the password loop is caused by this service. From what I've seen the prompt looks just like the normal email id/pw prompt. User clicks on "Need Password" and "Disconnected" appears with a warning This thread is locked. The problem is: User is able to operate Outlook 2016 with no issues. Outlook experiences password loop when Multi-Factor authentication is enabled for Office 365 Hey, Yesterday we tried to add MFA to our SSO login to office 365. We also use a subscription called Microsoft Azure Multi-factor Authentication, which overrides MFA when the user is on-premises. If you're getting the Office 365 login loop in Firefox, just try deleting the cookies for office365.com and office.live.com. The Outlook desktop client simply won't take the profile and let him sign in. Thanks. Any suggestions? Test your wits and sharpen your skills. Reinstall didn't fix it, huh? If you forget your password when you have two-step verification turned on for your account, you can reset your password as long as we have two ways to contact you, like one of the alternate contact email addresses or phone numbers that … 1. No errors, just an endless login loop. Have you tried to create a new mail profile on the computer? Let me know how it goes. Try the Microsoft Support and Recovery Assistant for Office 365. Has anyone found a solution to this issue? You can follow the question or vote as helpful, but you cannot reply to this thread. from the credential manager so they can use Outlook. I wanted to give an update and say I found the solution. I appreciate the quick response! I cleared the cred manager. Looping in AD FS occurs when a relying party continuously rejects a valid security token and redirects back to AD FS. How satisfied are you with this response? 1. Deselect the "GuessSmart" option, leaving only the "Use Autodiscovery". Outlook experiences password loop when Multi-Factor authentication is enabled for Office 365 I recently had a major issue where a client was seeing constant password prompts when multi-factor authentication (MFA) was enabled for access to Office 365 through AD FS. AD FS Troubleshooting - Loop Detection. It is different if you enable MFA and not enable MFA in SSO environment or pure online environment. The settings most likely have to be changed in the registry to work for O365. You can follow the question or vote as helpful, but you cannot reply to this thread. I have not yet recreated a new Outlook profile. After clicking "Need Password" it appears that a pop-up box for the password prompt is trying to open, but immediately disappears. Authentication verification step … However, this is just a temporary workaround, and the issue arises again. I cleared the cred manager. What version of Office / Outlook are you using for this client? Great! Delete O365 Generic Windows Credentials. I work for an MSP and over the past few months, I've observed a recurring issue with Office 365, specifically with Outlook, causing a login loop. level (by default, Outlook 2016 enable ADAL), it will use browser to authenticate so we do not need to use app password. This person is a verified professional. One moment they can be working fine for weeks once we do the credential manager removal trick. A user of mine is experiencing a "need password" loop in Outlook 2016 on occasion. We migrated them to O365 and as far as we can tell, there are no errors on the migration. On the menu that pops up there will be an extra option : "Test Email AutoConfiguration". I have uninstalled and reinstalled the suite several times. I verified that the native Win 10 Mail app and OWA work as expected. Let me know if the above solution doesn't work. Fix a Stuck Office 365 Login in Firefox. Eventually the client displays "Need Password" with the key icon. After passing it, we just need to verify it via MFA. https://support.microsoft.com/en-us/help/4025962/can-t-sign-in-after-update-to-office-2016-build-16-0-7967-on-windows-1, For me, the issue is not consistent for my users. Oct 2, 2019 at 14:06 UTC. Thanks for marking this as the answer. I wiped all email profiles. on The Outlook desktop client simply won't take the profile and let him sign in. When you are using Office 365, Outlook 2016 (excluding the msi-version) or Outlook 2019, you can continue to use your regular password and Outlook will prompt you for additional verification.

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