We loved the decor and the general ambience in the restaurant... even the toilets smelt amazing! We both opted for the steak frites which included a steak larger than most dinner plates, chips, salad and garlic butter. I think we will be looking elsewhere next year. Kind regards,Management Team | Cheltenham. Keep up the good work! Lidia and the team will be overjoyed to hear you found everything brilliant!We hope to be welcoming you back again soon for another enjoyable experience!Kind regards,Management Team | Cheltenham, Not a bad hotel but expensive for what it was We stayed 2 nights at over £500.00 with a very small room Breakfast was a long wait over 40 mins and our order was wrong and the food cold If we didn’t have to get a cab on the Saturday we would have sent it backNot value for money I’m afraid, Dear Burrows1527,Thank-you for taking the time to review your recent stay with us - we are disappointed to read that everything wasn't perfect. We are so pleased to hear you recent stay with us was enjoyable for you.It is great to read you felt the hotel was smart and trendy, being a Malmaison property we certainly dare to be different. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Kind regards,Management Team | Cheltenham. Nothing hits the spot quite like the superb brasserie at Malmaison Cheltenham. Additionally, we apologise that the breakfast experience was underwhelming. You're under starter's orders. We were blown away by the food offers which included many breakfast type options like a lovely sounding breakfast wrap and eggs benedict. However to our surprise, there were also some lunch/dinner type options such as burgers and steak. 10% service charge *Unlimited Prosecco or Heineken only available for two hours whilst dining. Enjoy two whole hours of unlimited Prosecco or Heineken while you dine from our delicious Liquid Brunch menu. We are really pleased to read you enjoyed your recent bottomless brunch experience. The bathroom had both bath and shower cubicle. The drinks flowed endlessly throughout the 2 hours with us never needing to ask for a top-up thanks to the very attentive staff. Everything ran smoothly and the afternoon tea was delicious and different to your usual! Dear sianhewitt,We are really pleased to hear you enjoyed spending time with us recently celebrating your Mum's 60th Birthday - thank-you for taking the time to publish your review about the experience! The majestic white building of Malmaison’s hotel in Cheltenham looks right at home just around the corner from the serene Montpellier Gardens, Although the hotel rests in the very heart of Cheltenham, you'll instantly feel the calm and privacy of this sensitively-converted but utterly modern villa and surrounding grounds. Please see our partners for more details. Nice place, parking is a bit of a pain, but all the flaws are diminished in comparison to the wonderful staff. My partner and I visited for the Saturday "Liquid Brunch" offer (£25pp for food and bottomless prosecco or Heineken). Nothing hits the spot quite like the superb brasserie at Malmaison Cheltenham. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We had stayed here years ago when it was the Kadinsky, Dear Julieb1905,Thank-you for taking the time to review your recent stay with us at Malmaison Cheltenham. See our cookie policy for more information on cookies and how to manage them. Thank you Paula and Malmaison!!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We are pleased to hear Hayley, Lidia and the rest of the team were able to ensure your event ran smoothly, and that your afternoon tea was delicious! Dear SaintPadsie,Thank-you for taking the time to review your recent stay with us - it is a pleasure to hear your experience was a success and that you were delighted with the hotel!The fact the executive suite, friendly staff, and good cleanliness were all to your liking is great to hear - we certainly look forward to welcoming you back in the near future for your next stay with us!Kind regards,Management Team | Cheltenham. We both opted for the steak frites which included a steak larger than most dinner plates, chips, salad and garlic butter. Dear kyledwv, Thank-you for taking the time to post your lovely review and kind comments! The staff were incredibly helpful and accommodating for my mums Birthday in their lovely bright boardroom. We also have a range of delicious specials on regular rotation - please ask your server for availability. Izzy was a great help for directions and advice on cheltenham shops. Please see our partners for more details. Breakfast on both days was disappointing, nearly an hour wait on the first day and it came up wrong and cold but we didn't have time to wait for another breakfast to be cooked, breakfast on the sunday was not much better. It was extremely well cooked to boot. Paula looked after us very well keeping us topped up and advising on the best meals. We had a brilliant time at the Malmaison Cheltenham. We'll pass your feedback onto the Brasserie manager to look into what happened and where we can prevent further issues moving forward.We do hope you'll give Malmaison another chance to prove we certainly can deliver a high quality 5/5 experience that we are usually so proud to provide. Taxes and fees that are shown are estimates only. We would definitely go again! ASanchez919, Manager at Malmaison Cheltenham, responded to this review. We do hope to be welcoming you back soon for another enjoyable stay with us, or alternatively one of our other hotels across the UK should you be visiting a different city. The gluten free options were also great and went down a treat. We also have a range of delicious specials on regular rotation - please ask your server for availability. View Menu View Specials Kids Menu. The drinks flowed endlessly throughout the 2 hours with us never needing to ask for a top-up thanks to the very attentive staff. We'll take all your feedback into consideration and look into where improvements can be made and positive changes implemented to ensure this does not happen again. Enjoy two whole hours of unlimited Prosecco or Heineken*, while you dine from our delicious Liquid Brunch menu. With fresh seasonal dishes and incredible mainstay classics mixing modern influences from France to New York, our menus are a rare breed.

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