The Global line sewing machines. AFTER THIS I CONSIDER THEM DISHONEST AND NOT TO BE TRUSTED! They lie and say its going to be there on a date until you call them just to find out they never had it in stock to begin with. They recommended it with the workbench I purchased from them! The representative on chat line wasn't helpful and took long period of time to respond. They lost a potential customer with their ignorance. I was searching the internet for Moldex Glide foam earplugs. I had to have her pull up the original canceled order to show the same items were ordered, but a $400 delivery difference. If a company is offering cheap equipment without accepting returns - DON'T WASTE YOUR TIME! About 3-4 months ago I decided to place an order with Global Industrial for toilet paper because of the lack of toilet paper on the shelves of my local grocery stores due to the Covid-19 crisis. Global Industrial Will Steal Your Money. I have 2 stars because the workbench was a good workbench, however they did not supply the screws for the vise to mount to the workbench the recommended. Global Industrial Lighting Market to Reach $14.
This is in the middle of the Coronavirus Pandemic, and the Coronavirus originated in China! It was not and when I wanted to return it (2 days after I received it) I was told I had to pay the return postage even though it was their mistake because that was "their policy." After another 3 weeks they shipped the order that I had cancelled. This was a week later, and then 2 days later I received a very generic email from Jessica, "Your order has been canceled." Here's my policy, I will never do business with this company again. It arrived, and as soon as we opened the box, there were neat little boxes with hand sanitizer contained inside. I'm very disappointed and will never buy from this place again.TOTAL SCAM COMPANY. When I called there customer service the representative was rude and sarcastic. And they do not approve negative reviews for posting on their website which is why it looks like everyone who shops there is happy. I followed the instructions for the return. Amid the COVID-19 crisis, the global market for Industrial Lighting estimated at US$9. I ask customers service to call me back, but nothing. Global Industrial does not stock anything and just places an order from the manufacturer for you. Their website has misleading names and pictures, and when dealing with what I thought was customer service I get no help. 95 $39.99 $39.99 I ordered a case of hand sanitizer for our company from Global Industrial when it finally was in stock. After waiting weeks, I called again and received the same reply, "they will be shipped as soon as possible." Then it took over 6 weeks and a law suit threat to get the refund. They never sent any update messages so I called. I then was told to wait to receive a cancellation email before reordering. I immediately called the Sales Rep where she later on transferred me to customer service only to hear "dead silence." On April ****, Global Industrial gave us a shipping label to send them back some of these defective lamps, which we sent and so far, after several e-mails and calls, we have not received an answer neither the refund.Two CSR's thru their chat window couldn't find a product # for a corregated box they show available. That supervisor said she needed to talk to someone and would get back to me by email. Find the MFG and buy directly, as this company will suck your life away to get things right. Nothing of that sort came with the vise. Unfortunately, the remaining 22 remaining lamps purchased in 2017 broke as well. 00 It took over a month to receive something they said would only take 10 days. After waiting a total of almost 2 months now, I called today and spoke with a supervisor and she said the vise might not actually come with screws because the don't know what you're mounting it to. Another wait! Can not get any customer service. I just agreed since it was a hazard for an employee to carry. I still don't know if I got charged since it was placed on another corporate card. I ordered both the workbench and the vise together. If i could leave a negetive star i wouldCan't trust them, nor can you trust the product reviews.Return not credited for over 6 weeks and multiple calls and emails

Told it was shipped then it was on back order then it was delivered then its still on back order. Truly in favor of vendor. Shop globalindustrial.com and enjoy your savings of August, 2020 now! After seeing this, I called the first time and they said they would get the bolts shipped out as soon as possible. $3,382.43 out of the total purchase was ultimately refunded by Global Industrial on February ***, 2020 and only after having intervention from Better Business Bureau. Read 42 More Customer Reviews. 2 months ago they said it would ship in another month. I made them refund me at that very moment. The delivery company came, and refused to go into my office! Again, no follow up email which was promised. Why was I able to order knowing that a backordered item with PayPal had this issue? On the 7th day I was told the replacement order was just placed and it will ship 8 days from now from the manufacturer. BBB remains operational and focused on serving our business community and our consumers throughout this crisis.

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