When they happen, we’ll do our best to let you know at least two days in advance. View and report outages using our mobile app. Copyright © 2019 FortisAlberta Inc. All rights reserved. Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient. We're here for you 24 hours a day, seven days a week. This will give the entire electrical system a chance to stabilize. However, leaving one light on inside and one outside will help both you and us know when the power is back on. If you see a streetlight in your community that needs repair, report it online. Even wires that have been down for a few days could still be live. To report electricity hazards, call our Emergency Line at 1-866-436-7847 (24 hours) or 911. Outage map. Don’t touch your circuit breaker or fuse panel with wet hands or while standing on a damp floor. If a wire falls across your vehicle, stay calm, call for help and stay in your car, unless it’s unsafe to do so. The future of energy efficiency. Using them in an enclosed area could be a fire hazard and cause. Does your business require Planned Power Outage notifications? Follow these steps to get started. If you use candles, do not leave them unattended, especially around young children and pets. A gas cooktop can be used during a power outage to prepare food, but do not use it as a heating source. If you decide to use your barbecue or propane camp stove to cook, use them outdoors only. Learn what to do when the lights go off, and how to prepare ahead of time. Sign up for power outage alerts. Do you know what to do when the lights go off? Get in touch with us by phone, online, social media or our … Learn how to prepare. FortisBC or gas marketer: what’s the difference? In general, a half-full freezer will keep food frozen for up to 24 hours and a full freezer will keep food frozen for up to 48 hours. Call us at 310-WIRE (9473). Power outage alerts will inform you: When the power goes out; Why the power is out; If there is updated restoration information; When the power is back on; Register for an account for email and text alerts. Public sector organizations: reducing GHG emissions with RNG. Do you know what to do when the lights go off? Use wind-up or battery-powered flashlights. Power Restoration. This information is automatically refreshed every few minutes to be as current as possible; however, not every power outage may be listed. We're here for you 24 hours a day, seven days a week. If you must get out, be careful, as you could become a path for electricity to the ground. Community Investment; Grants; Indigenous Engagement; Outreach; Contact Us. Not sure if your contact information is up-to-date? Get in touch with us by phone, online, social media or our mobile Elapsed Pro Rata Scheduled Quantity (EPSQ) Calculator, Energy-efficiency tools for natural gas business customers, Natural gas price, market and curtailment information, Environmental benefits of Renewable Natural Gas. feet, and then shuffle along the ground until you’re at least 10 metres away from the vehicle. Call us at 310-WIRE (9473) or 1-866-717-3113. Planned outage information. Learn how to prepare. Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient. You can see current and future planned power outages on our outage map or on the FortisBC mobile app. Installing networked electric vehicle charging stations, Public electric vehicle charging stations in BC, Natural gas metering for multi-unit residential buildings, Natural gas space heating systems for your development, Natural gas water heaters for your development, Natural gas metering for secondary suites, Natural Gas Customer Design Build Program, Underground conduit system inspection request form, Trade Ally Network (TAN) online resource centre, Participating natural gas commercial partners, Participating electrical commercial partners, Residential Energy Efficiency Works (REnEW), Careers, training and education for Indigenous communities, Energy-efficiency programs for Indigenous communities, Billing support for customers affected by COVID-19, 2018 City of Vancouver Biogas Purchase Agreement, 2015 Biomethane purchase agreement with City of Surrey, 2015 Biomethane Energy recovery charge (BERC) rate methodology application, 2013 Third-party suppliers regulatory process, 2019 Tidal Energy Biomethane Purchase Agreement, 2020 Faromor CNG Corporation Biomethane Purchase Agreement, 2020 Matter Global Solutions BC Ltd. Biomethane Purchase Agreement, 2020 REN International Corp. Biomethane Purchase Agreement, 2020 Dicklands Farms Biomethane Purchase Agreement, 2020 Bradam Canada Inc. Biomethane Purchase Agreement, 2020 Tidal Energy Biomethane Purchase Agreement, 2020 Lethbridge Biogas Biomethane Purchase Agreement, Code of conduct and transfer pricing policy, FEI all-inclusive code of conduct and transfer pricing policy, FEI code of conduct and transfer pricing policy for ARBNNM, Commodity unbundling and Customer Choice applications, 2016 Customer Choice annual general meeting, 2016 Customer Choice program cost recovery application, 2014 Customer Choice annual general meeting, 2013 Customer Choice annual general meeting, 2008 Post implementation report and applications, 2006 CPCN application for commodity unbundling for residential customers, 2005 Post implementation review of the commercial unbundling program, 2004 Commodity unbundling and customer choice application, 2018 Customer Choice Annual General Meeting, 2019 Customer Choice Annual General Meeting, Energy efficiency and conservation program filings (2008), Balancing gas charge reconsideration of order G-187-14, 2011-2014 Price Risk Management (PRM) Plan, 2014 Price Risk Management (PRM) Review Report, 2015 Price Risk Management (PRM) Application, Application for rate treatment of expenditures under the GGRR and prudency review of incentives, BFI compressed natural gas (CNG) refueling station CPCN application, GGRR incentive funding for prescribed undertakings 3.2 and 3.4 – B.C.

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